Terms and Conditions
We are delighted to welcome you to our property! Below, you will find all the useful information, booking conditions, and house rules designed to ensure a pleasant and stress-free stay. We kindly ask you to read them carefully, whether you are planning to book or have already confirmed your reservation. If you have any questions or need assistance, don’t hesitate to contact us—we’re here to help!
Booking and Cancellation Policy
Free Cancellation: Cancel for free and get a full refund anytime up to your check-in day — maximum flexibility guaranteed!
Included Services
Breakfast: Breakfast is included in the price. For any allergies or intolerances, please inform us at least 2 days before your arrival.
Room Amenities: Your room comes with bed linens, towels, beach towels, and appreciated comforts such as a minibar, high speed wifi and Netflix access.
Parking: Each guest has access to a reserved parking space within the courtyard, monitored by security cameras. However, we are not responsible for any damage to vehicles caused by third parties, natural events (such as hail, wind, or falling branches), or other events beyond our control.
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Housekeeping Service:
To ensure your maximum comfort, a full room cleaning and fresh linen supply are provided after each check-out.
During your stay, for bookings of at least 2 nights, room cleaning is carried out starting from the second day and then every 2 days.
Towels can be changed daily, but only by 10:30 AM at the latest. Just let us know if you'd like a change!
Self Check-In
On your arrival day, you will receive the access codes to enter the property via WhatsApp or email.
Tourist Tax
The tourist tax must be paid directly at the property. According to the regulations of the Municipality of Bellagio, the tax is €3 per person per night, excluding children under 11 years old.
General Policies
Smoking: Smoking is prohibited inside the property and rooms. Violations will result in a fine as per current regulations, and the stay will be canceled.
Pets: Pets are not allowed on the property.
Parties and Events: Parties, gatherings, and bachelor/bachelorette parties are not permitted.
Check-In and Check-Out Times
Check-In: From 4:00 PM.
Check-Out: By 10:30 AM.
Luggage Storage Service: If you plan to arrive before the check-in time, don't worry! We offer a complimentary luggage storage service, so you can start exploring Bellagio without any hassle.
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Additional Information
For any questions or additional information, feel free to contact us. We will be happy to assist you as soon as possible